A five-stage build process for new dental practices: understand the vision, review the floor plan, plan the technology and budget, install it, then support it after opening day.
From an empty suite to a practice that opens on schedule
Technology decisions on a startup are made months before the first patient arrives, usually while the space is still under construction. We work alongside your contractor, equipment rep and software vendors so cabling, imaging, workstations, network and security are planned once and installed in the right order.
01 — Consult
Understanding your practice vision and workflows
Consultative planning and workflow discovery
We start by learning how you want the practice to run: how many operatories you are opening with, which practice-management and imaging software you have chosen, how the front desk will check patients in, and where you expect to grow. That picture drives every later decision, so nothing gets bought twice.
Deliverables
Practice vision, operatory count and opening timeline captured
Practice-management and imaging software direction confirmed
Front desk, operatory, sterilization and lab workflow review
Early HIPAA and security considerations flagged
Vendor and contractor contacts collected in one place
Outcome: A written understanding of what the practice needs to do on day one, before any hardware is quoted.
02 — Design
Walkthrough and floor-plan technology review
Identifying your technology needs, room by room
We review the floor plan with you — onsite or virtually — and mark where the technology has to live. Cable pathways, sensor and imaging positions, Wi-Fi coverage, the server or cloud approach and the equipment room all get decided while walls are still open and changes are cheap.
Deliverables
Cable pathways and device positions marked on the floor plan
Imaging and sensor placement per operatory
Wi-Fi coverage and network zoning
Server room or cloud direction
Sterilization, lab and patient-facing display needs
Outcome: A room-by-room technology layout your contractor and low-voltage installer can build to.
03 — Plan
Custom technology roadmap and budget
Built for your needs, scoped to your budget
The layout becomes a specific list: which workstations, switches, access points, server or cloud services, backup and security tools you need at opening, and which items can wait until the second phase. You see what each line is for, so the budget conversation is about priorities rather than guesswork.
Deliverables
Itemised hardware and software roadmap with phases
Server or cloud plan sized to your software
Imaging and sensor compatibility checks
Backup and recovery plan
HIPAA-focused security configuration plan
Outcome: A costed roadmap that separates opening-day essentials from later additions.
04 — Implement
Installation and project coordination
From plan to a working practice
Our technicians build and configure the equipment, then install it around the construction schedule and coordinate with the other trades and vendors on site. Systems are tested with your software before opening day, and your team is walked through the parts they use daily.
Deliverables
Workstations, server and network installed and configured
Imaging and practice-management software connected and tested
Firewall, wireless and secure remote access set up
Backup running and a restore verified
Team walkthrough before the first patient day
Outcome: A tested environment handed over ready for patients, not a pile of boxes.
05 — Support
Ongoing managed IT and helpdesk
A technology partner after opening day
Once you are open we stay on as your IT team. Systems are monitored 24/7, the helpdesk handles day-to-day issues during patient hours, and we work onsite when something needs hands on it. As you add operatories or staff, the same plan extends rather than being restarted.
Deliverables
24/7 monitoring of servers, workstations and network
Helpdesk support during patient hours
Backup checks and restore testing
Patching, security maintenance and hardware lifecycle tracking
Coordination with your software, imaging and internet vendors
Outcome: One number to call when something stops working, and someone already familiar with how your practice is built.
Why practices bring us in before they open
Legend Networking has worked in dental IT since 2004 and supports practices nationwide from our base in Dallas, Texas. Startups get the same monitoring, helpdesk and security work as our established clients, from the first floor-plan review onward.
22+ years in dental IT
Dental practices have been our focus since 2004.
24/7 monitoring
Systems are watched outside office hours, not only when you call.
Nationwide support
Remote support day to day, with onsite work when it is needed.
