By Ian S. Lynch, Owner, Legend Networking
Trust is earned through transparency.
For more than 22 years, Legend Networking has been privileged to serve dental practices across the country, helping protect the technology that keeps practices running and patient information secure. That responsibility is something we take seriously every day.
Recently, rumors began circulating throughout Facebook groups and within the dental industry regarding a possible cybersecurity breach involving Legend Networking. Whenever questions arise about the security of our organization or the practices we support, we believe our clients deserve clear, factual communication, not speculation.
Today, I’d like to share exactly what happened, what we did in response, and what an independent investigation confirmed.
What Happened
Several weeks ago, we became aware of a cybersecurity incident involving one of our internal systems. While there was no indication at that time that client information had been affected, we immediately activated our incident response procedures and launched a comprehensive investigation.
Our objective was straightforward: determine the facts, assess any potential risk, and respond with complete transparency.
Our Immediate Response
As a trusted technology partner for dental practices, security has always been built into every aspect of our operations. Our environment includes multiple layers of protection, including:
- Advanced endpoint security
- Network segmentation
- Continuous system monitoring
- Secure backup infrastructure
- Organization-wide cybersecurity best practices
Despite these safeguards, every cybersecurity event deserves a thorough investigation. Rather than relying solely on internal assessments, we chose to engage independent experts.
Healthcare compliance educator and advisor Bob Dee referred us to Debi Carr of D K Carr & Associates, a recognized authority in HIPAA compliance, cybersecurity, and incident response.
Working under Debi’s guidance, we engaged TransUnion’s Cyber Forensics team to conduct an independent forensic investigation, including extensive system analysis and dark web monitoring.
The Independent Investigation Results
Following two weeks of forensic analysis, the investigation concluded:
- No evidence of unauthorized access to client data
- No client information was compromised
- No patient information was compromised
- No evidence of data being exposed or leaked
These findings provided independent confirmation that our clients’ information remained protected throughout the incident.
Security Is an Ongoing Commitment
Although we are grateful for these results, cybersecurity is never a one-time effort.
Threats continue to evolve, and responsible organizations must evolve with them.
This experience reinforced our commitment to continuously strengthening our security posture through:
- Continuous monitoring and threat detection
- Ongoing employee cybersecurity training
- Investment in advanced security technologies
- Multiple layers of defense across our infrastructure
- Regular reviews and improvements to our security processes
Protecting dental practices requires constant vigilance, and we remain committed to staying ahead of emerging threats.
Thank You to Our Trusted Partners
I would like to personally thank the professionals whose expertise and guidance were invaluable throughout this process.
Thank you to Bob Dee for your trusted advice and support.
Thank you to Debi Carr and the entire team at D K Carr & Associates for helping ensure our response followed industry best practices and appropriate compliance procedures.
I also extend my sincere appreciation to Eder Riboero, Orlando Keyes, and the TransUnion Cyber Forensics team. Your professionalism, responsiveness, and thorough investigation provided confidence that every aspect of this incident was carefully examined.
Looking Ahead
For more than two decades, Legend Networking has been committed to helping dental practices operate securely, confidently, and efficiently.
Every challenge presents an opportunity to learn, improve, and become an even stronger technology partner for the practices that place their trust in us. We will continue investing in the people, processes, and technologies that protect our clients today and prepare them for tomorrow’s cybersecurity landscape.
To our clients, partners, and the entire dental community—thank you for your continued trust and confidence.
We remain committed to delivering the highest standards of security, service, accountability, and transparency every single day.
Ian S. Lynch
Owner, Legend Networking
Based in USA
