Service 06
VoIP and phone systems
Phones are the front door of the practice. They should be simple for the team and quiet for patients.
What it is
We install and support cloud phone systems built around how a dental front desk actually works: overflow between offices, hunt groups, after-hours routing and voicemail that reaches a person.
Numbers port cleanly, handsets arrive configured, and the team gets trained in an hour rather than handed a manual.
What's included
- Number porting managed end to end
- Call flows for hours, after-hours, overflow and holidays
- Multi-office extension dialling and shared directory
- Voicemail-to-email and call recording where permitted
- Handsets and headsets configured before delivery
- Front desk training and a one-page reference
How it works
Design the flow
We map how calls should move through the practice, including the awkward cases.
Port and provision
Numbers port on a set date with handsets already configured and tested.
Train
The front desk gets a short hands-on session and a reference sheet.
Also from Legend
Start with the assessment.
Thirty minutes on your network, your backups and your HIPAA exposure. You keep the findings whether or not you work with us.