Charlotte, NC
Dental IT support in Charlotte
Practices in Uptown, SouthPark, Ballantyne and around Lake Norman.
Southeast
Charlotte grew fast, and dental real estate followed the rooftops south and north along I-77. Many of the practices we take over were built in a hurry by a general contractor's low-voltage sub, with no documentation left behind.
The first thing we do is map what is actually there. Half the tickets in a practice like that are caused by two devices nobody knew were on the same VLAN.
Free assessment
What we do for Charlotte practices
Network design and buildouts
Cabling, switching and wireless designed for operatories and imaging traffic.
02Cybersecurity
Layered defence against ransomware and phishing, monitored around the clock.
03HIPAA compliance
Access control, encryption, documented procedures and audit-ready records.
04Cloud and practice management
Secure access to imaging and patient records without an ageing on-site server.
05Backup and disaster recovery
Encrypted backups that are tested, so a bad Monday doesn't become a closed week.
06VoIP and phone systems
Call routing and multi-office integration that front desks can actually operate.
Response times
How fast help arrives in Charlotte
Onsite across the metro
We plan visits around the metro's real geography rather than a radius on a map, and schedule work that disrupts chairs outside clinic hours.
Remote support first
Most tickets never need a van. Call the helpdesk and an engineer can pick up the machine remotely while you describe the problem.
24/7 monitoring
Servers, backups, firewalls and closet temperature can be monitored around the clock, so faults surface as alerts rather than as a call from the front desk.
20+
Years in dental IT, and nothing else
100's
Doctors trust us nationwide
24/7
Monitoring and helpdesk
GOOGLE REVIEWS
Reviews left by Legend clients on Google.
“Martin solved problems that other people could not. Efficient and reliable every time.”
“The team handled all of our IT needs and our setup. We recommend Legend.”
“Thank you to Ryan L for the support and the customer service.”
Start with the assessment.
Thirty minutes on your network, your backups and your HIPAA exposure. You keep the findings whether or not you work with us.