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Software · VOICE PERIO & PROBES

Voice Perio Charting Setup: Headsets, Software Editions and Electronic Probes to Check Before Your First Hands-Free Exam

The headsets arrived on Thursday. The licence key is in an email that went to the doctor's inbox, the hygiene room PC has one free USB port, and the first patient booked for a full-mouth perio exam is at 8 on Monday. That is when most offices find out whether voice perio charting will actually work in every room.

This guide is written for the office manager or lead hygienist doing that setup, in a periodontal office or any practice that charts perio. If you are weighing outside help for the computers behind it, our dental IT support page explains how Legend works with practices, and our periodontal practice technology guide covers the wider perio office. Below you will find a table of options by practice management system, a decision table, a headset table, Florida Probe requirements, a 10-step checklist and a first-week fix table. Every vendor fact comes from the vendor's own page, checked in October 2026.

In this guide
  1. What is voice perio charting, and how is it different from an electronic probe?
  2. Which voice perio option works with your practice management software?
  3. Voice, electronic probe or a second person: which fits your practice?
  4. Which headset or microphone should you buy for voice charting?
  5. What computer and server does electronic probe charting need?
  6. How do you set up voice perio charting before the first patient?
  7. Setting up a Florida Probe or VoiceWorks system: what IT should prepare
  8. Why is voice perio charting not hearing me?
  9. Does AI voice charting change your security and backup duties?
  10. Voice charting in a perio office: one headset per op and charts that travel
  11. What to ask your IT provider about voice perio charting
  12. How Legend Networking can help
  13. Frequently asked questions
  14. The bottom line

What is voice perio charting, and how is it different from an electronic probe?

Voice perio charting records probing depths, bleeding, recession and other findings by speech, so one clinician can probe and chart without an assistant. An electronic probe records the measurement through a computerised probe and a footswitch. Both write into a perio chart on a computer, so both depend on the operatory PC, its ports and its audio settings.

Three ways of charting perio sit side by side in most offices. Knowing which one you are setting up tells you what the operatory computer needs. For the rest of the office, see our IT services for periodontal offices page.

    • Voice perio charting. Software listens through a headset or microphone and writes the numbers into the perio chart of your practice management system. Open Dental builds it into its Perio Chart; Dentrix desktop offices use Dentrix Voice, which Dentrix describes as "powered by Bola AI"; other tools run alongside the practice software.
    • Electronic (computerised) probe. Florida Probe describes its system as one that "enters all data by Footswitch" using its handpiece, connected to the computer "through a simple USB interface and cable". Its sister product, VoiceWorks, is voice-activated and "works with any periodontal probe".
    • Assistant-entered charting. A second person types or clicks the numbers the clinician calls out. It needs nothing new from IT, but it needs a second person in the room.

Voice and probe systems are not only for specialists. Florida Probe's own FAQ says both of its systems "are most widely used by general dentists and hygienists". A periodontal office charts more full-mouth exams, so the IT details matter in more rooms at once.

Which voice perio option works with your practice management software?

The best voice perio option is the one that writes directly into your practice management software and edition. Dentrix desktop uses Dentrix Voice, powered by Bola AI; Open Dental has built-in voice perio on server installs, not Open Dental Cloud; Florida Probe links to over 40 practice management systems. Confirm your package before you buy any hardware.

Product names and packages change quickly. Dentrix itself lists voice capture of "perio depths, caries, and restorations" as "(Coming soon)" on its charting page, alongside the existing Dentrix Voice. Bola says "available products and functionality can vary by practice management system". Treat this table as the list of questions to confirm with your vendor rep, not as a promise of what your edition includes.

Practice management systemVoice or probe optionWhat to confirm before you buySource (checked Oct 2026)
Dentrix (desktop)Dentrix Voice, "powered by Bola AI", integrated with the Dentrix Perio ChartA current Dentrix version (confirm with Henry Schein One); an approved microphone; admin rights for the Bola Voice Assistant install; the licence key email; the "Bola Migration Path" script in the Perio ChartHenry Schein One Dentrix Voice Quick Start
Dentrix AscendDentrix Ascend Voice, which Henry Schein One says "requires the purchase of Dentrix Ascend Voice licenses and the installation of a browser extension (for Chrome browsers only) powered by Bola AI"; Voice Notes (clinical notes) is in the Essentials and Pro packages, and Voice Notes Ambient is in Ascend AccelerateHow many licences you need ("Each license that you purchase for your location is good for up to five computers"); Chrome on every operatory PC, with microphone access allowed; Windows PCs, because Bola does not support MacHenry Schein One Dentrix Ascend Voice help; Bola system requirements; Dentrix Ascend Voice Notes page
Open Dental (server install)Built-in voice perio in the Perio Chart (microphone icon); a "Launch Bola Voice" button for Bola usersA microphone or headset "recognized by Windows"; English commands with Universal tooth numberingOpen Dental Manual: Voice Perio Charting; Perio Chart
Open Dental CloudBuilt-in voice perio is not available: "Open Dental Cloud users are not able to utilize Voice Perio Charting"Whether a third-party tool supports your cloud setupOpen Dental Manual: Voice Perio Charting
EaglesoftThird-party voice tools; Bola lists Eaglesoft among its integrations; Florida Probe lists Eaglesoft among its linksWhich products write back to your Eaglesoft versionBola AI FAQ; Florida Probe integration page
DenticonAI Voice Perio, which Planet DDS announced on February 3, 2026 as built within Denticon; Planet DDS says it "records voice commands directly into Denticon's perio fields" and "is now available to Denticon customers"Whether it is on your Denticon plan, and headset and browser guidance, which the launch announcement does not publish; confirm with Planet DDSPlanet DDS newsroom, February 3, 2026
Other systems (Curve, Fuse and others)Systems you may run; Bola lists Curve and Fuse; Florida Probe lists Curve and Dentrix AscendWrite-back to your chart, not a separate notes windowBola AI FAQ; Florida Probe integration page
Any system with Florida Probe or VoiceWorksFP32 software with a bridge to your practice softwareThat your system is on Florida Probe's list, and whether your practice software maker charges a linking feeFlorida Probe Practice Management Integration page

You will also see other voice tools in search results and at trade shows, such as Denti.AI, Pearl, Alta and PerioVoice. Ask each one the same question: does it write the exam into your practice software's perio chart, for your edition, and who supports that link when it breaks?

Legend supports the IT environment for Dentrix, Eaglesoft, Open Dental and Archy. If one of those is your system, our pages on Dentrix IT support, Open Dental IT support and Eaglesoft IT support cover the computers, network and server around it. Every voice and probe product named in this guide is a system your practice runs; we keep the computers, network, server, backups and accounts around it working, and the vendor supports the application. If you are still choosing practice software, start with our guide to choosing practice management software. If you are thinking about moving to a cloud system, read what moving to cloud dental software changes first, because the Open Dental Cloud row shows that a cloud move can change what voice charting you get.

Using the Dentrix perio chart

Many searches for Dentrix perio charting are about how to use the Perio Chart itself, which is a training question for Henry Schein One. The IT points are short: the Perio Chart opens only from a patient's chart, a custom navigation script can be exported to a file and imported on another workstation, and each workstation remembers its own script. For the computers behind Dentrix, see Dentrix IT support.

Voice, electronic probe or a second person: which fits your practice?

Voice charting fits offices where one clinician probes alone and the room can be kept fairly quiet. An electronic probe fits offices that want measurements entered by footswitch. A second person fits rooms where neither is set up yet. The deciding facts are your practice software, the noise in each room and how many hygienists probe at once.

Your situationVoice perio (built-in or AI tool)Florida Probe systemVoiceWorks (voice with FP32)Assistant enters the chart
One hygienist, closed operatoryGood fit. IT: a Windows-recognised mic set as default inputWorks. IT: one system, 2 free USB ports, FP32 on the PCWorks. IT: USB key and FP32 Software Key on the same PCWorks if a second person is free
Three or more hygienists probing at the same timeOne headset per operatory, each on its own PCFlorida Probe says one system per hygienistFlorida Probe says one headset per operatoryPulls staff from other work
Full-mouth perio exams on most new patientsSaves the second person on long examsFootswitch entry for every siteVoice entry with any probeTwo people for every long exam
Noisy open bay or shared roomsChoose a noise-cancelling headset; test with suction runningFootswitch entry is not affected by speech noiseRaise the confidence setting per the manualUnaffected by noise
Cloud practice softwareCheck the cloud row in the table above firstCheck the bridge for your cloud systemCheck the bridge for your cloud systemUnaffected
Two or more office locationsSame headset model and settings in every roomFP32 database location mattersVersion 11 lists cloud-friendly options for linking the FP database across locationsUnaffected

If your operatory PCs or server don't meet these, that is the part a dental IT company handles before install day.

Which headset or microphone should you buy for voice charting?

Buy from your vendor's tested list. Open Dental says any microphone or headset Windows recognises will work and suggests one "with good noise cancellation built-in". Bola publishes tested headsets and a lavalier that needs USB-C and Bluetooth on the PC. For Dentrix Ascend Voice, Henry Schein One says "Using a lapel-style microphone is recommended", and that in extremely noisy rooms a headset may work better. Then check that every operatory PC has the port that model needs before you order.

If you plan to use Bola's speak-back of pocket depths, add headphones to the order. Bola's help centre says headphones are required, because if the audio plays through the operatory speakers, "Bola will hear its own playback through the microphone and start charting it".

Microphone typeFits bestPort the PC needsTested by (vendor's own list)
Wired USB headsetOne clinician in a fixed chair positionA free USB port within cord reach (Dentrix notes wired mics typically come with 6-foot or 20-foot cords)Open Dental: Logitech H390
Wireless headset with a USB receiverMoving around the patient; noisy or open layoutsA free USB port for the receiverBola: Poly Voyager 4310 UC, Jiamqishi EH02U; Open Dental: Jabra Evolve 65
Bluetooth headsetRooms where the PC has Bluetooth turned onBluetooth on the PC, paired to one headsetOpen Dental: Logitech H800
Lapel (clip-on) microphone for Dentrix Ascend VoiceMost rooms; Henry Schein One's recommended typePer model; Chrome allowed to use the microphoneHenry Schein One: FIFINE K053, FIFINE K031B, Maono AU-UL10/AU-410, Saramonic SR-ULM10
Wireless lavalier (clip-on)Quieter roomsBola: "Computers must have USB-C ports and Bluetooth functionality"Bola: Hollyland Lark M2 (USB-C version)
Conference microphoneAmbient note-taking, not perio chartingUSB or wired, per modelBola scribe list: EMEET Luna, Philips SmartMike Duo
VoiceWorks wireless headsetOffices running FP32A USB port for the VoiceWorks USB Key on the same PC as FP32, plus one for the FP32 Software KeyFlorida Probe (supplied with the system)

Before you order

  • Count free USB ports on each operatory PC, and note whether any are USB-C
  • Check whether Bluetooth is present and switched on, if you are considering a Bluetooth headset or lavalier
  • Order one microphone per operatory where hygienists chart at the same time, not one per hygienist to carry between rooms
  • Order spare batteries for wearable battery packs, as Dentrix advises
  • Plan where each wireless headset charges overnight
  • Allow delivery time before the install or training date

What computer and server does electronic probe charting need?

Florida Probe publishes minimums for the FP32 software: Windows 10 or above on each computer, 8 GB of RAM, at least two free USB ports and a 100 Mb/s network connection, and Windows Server 2016 or above with .NET Framework 3.5 on the server. Check your own PCs and server against them before install day.

ItemEach computer (workstation)Server
Operating systemMS Windows 10 or above (64-bit recommended)Windows Server 2016 or above
.NET Frameworknot listed3.5
RAM8 GB or above8 GB and above
Processor2.5 GHz dual core or higher (Intel Core i5 recommended)2.5 GHz dual core or higher (Intel Core i5 or higher recommended)
Disk5.5 GB for the software on the C drive10 GB minimum free space (7200 RPM recommended)
Monitor1024x768 or higher recommended1024x768 or higher recommended
USB2.0 or higher, at least 2 ports available (3.0 recommended)not listed
Network100 Mb/s (1 GB/s recommended)100 Mb/s (1 GB/s recommended)

Source: Florida Probe FAQs, checked October 2026. Florida Probe also says the FP32 software "can be installed on every computer in the office" to view charts and print, so front-desk and doctor PCs may need it too.

Windows Server 2016 reaches the end of extended support on January 12, 2027 (Microsoft Lifecycle); see the upgrade calendar in our periodontal practice technology guide. If your FP32 database sits on a Server 2016 machine, plan that upgrade with the voice or probe rollout, not after it.

What to check on each operatory PC:

    • Installed RAM against the 8 GB minimum.
    • For Bola-based voice (Dentrix Voice, Dentrix Ascend Voice): a Windows PC, because "Mac computers are not supported". Bola's desktop app lists Windows 11, at least 8 GB of RAM (16 GB recommended) and a display of 1600x900 or higher; Bola says that on Dentrix Desktop "1600 x 900 works and 1366 x 768 does not". Check the screen resolution in every operatory, not only the RAM.
    • Two free USB ports, not counting the keyboard, mouse, sensor and signature pad.
    • A wired network connection of at least 100 Mb/s to the server. Florida Probe lists a network speed for both the computer and the server, and a wired drop to each room is the simplest way to know you meet it; our guide to dental office network design covers wired drops to each room.
    • On the server: .NET Framework 3.5 enabled, free disk space, and the FP32 database included in the backup.

For heavier clinical workstations, such as implant planning in the same practice, see our computer requirements for implant planning software. For the general picture across dental applications, our dental software system requirements guide and our page on dental workstations and servers help.

How do you set up voice perio charting before the first patient?

Set it up in ten steps: confirm the edition, the licence and the vendor agreement, inventory each operatory PC, order tested microphones, install as administrator, set each microphone as the Windows default input, select the vendor's script, train each clinician, test with real room noise, and confirm the perio data is in a backup you have restored from.

Ten steps before the first hands-free exam

  1. 1Confirm the editionConfirm with your vendor rep that your practice software edition or package includes the voice option, and that it writes into the perio chart. Open Dental Cloud does not include built-in voice perio.
  2. 2Confirm the licence and the BAAGet the licence key or activation details in writing, and confirm that a BAA is in place with the voice vendor before go-live.
  3. 3Inventory each operatory PCFor every room, record the Windows version, free USB ports, USB-C, Bluetooth, network connection and who holds admin rights.
  4. 4Order tested microphonesChoose from the vendor's tested list, one per operatory where hygienists chart at the same time, plus spare batteries for battery-pack models.
  5. 5Install as administratorDentrix's quick start says to right-click the Bola Voice Assistant installer and select "Run as administrator". Have IT do this, and keep the licence key in the practice's password manager rather than one person's inbox.
  6. 6Set the default inputIn Windows, Settings > System > Sound > Input: select the microphone, make it the default input device, and watch the input volume bar respond. Repeat in every room.
  7. 7Select the script or linkIn Dentrix, open the Perio Chart from a patient's chart and choose "Bola Migration Path" from the Script menu. In Open Dental, Bola users enable the Bola AI program link; built-in voice starts from the microphone icon.
  8. 8Train each clinicianUse the vendor's training: for Bola, Options > Training System and the Bola Demo App. Each clinician trains under their own name.
  9. 9Test with real noiseChart a test patient in every room with suction running and the door as it usually is. Fix anything that fails before a real patient sits down.
  10. 10Prove the backupConfirm the perio exams are in the nightly backup, then restore one test exam. Dentrix says a deleted exam cannot be recovered except by restoring a database backup.

Two details are easy to miss on install day. First, Windows audio settings are set per PC, so a headset that works in operatory 1 has to be set as the default input again in operatory 2. Second, the licence key email often goes to whoever signed the order. Find it before the vendor's trainer arrives.

Want your operatories checked before install day? A Free Dental IT Assessment gives you written findings and prioritized recommendations on your computers, software, network security, backups and performance.

New practice

Opening a perio office

Voice charting is easier to plan before the operatory PCs are bought. Read our technology plan for a new periodontal office.

Existing office

Adding voice charting to existing rooms

Ports, audio settings, admin rights and the server are IT tasks. See how Legend works with practices on our dental IT support page.

Software change

Moving to a cloud PMS

A cloud move can change which voice tools you can use. Read what moving to cloud dental software changes.

Setting up a Florida Probe or VoiceWorks system: what IT should prepare

A Florida Probe or VoiceWorks install depends on USB ports, a licence dongle and the FP32 database more than on Wi-Fi. Florida Probe's install includes "a full day of on-site training and installation", and VoiceWorks web training takes "about one hour per person". IT should have the computers, ports, server and bridge ready before that day.

What IT should have ready

  • Each charting PC meets the FP32 workstation minimums in the table above
  • The VoiceWorks USB Key and the FP32 Software Key (the licence dongle) plug into the same computer that runs FP32
  • Each headset stays with its colour-matched USB Key; label the pair with the operatory name
  • Headsets charge from the supplied wall plug, because the manual says a headset charged from the computer hub "will not charge if you turn your computer off"
  • The headset is used within about 20 feet of its USB Key, per the manual
  • The FP32 database location is agreed, on a server that meets the server minimums, and included in the backup
  • The bridge to your practice software is set up and tested with a test patient
  • Any linking fee charged by your practice software maker is known before purchase
  • For more than one office, the Version 11 options for linking the FP database across locations are discussed with Florida Probe

Example: the Open Dental bridge

The Open Dental manual shows the pattern most bridges follow. In Open Dental, go to Setup, Program Links, and double-click Florida Probe. Check Enabled, verify the path (typically C:\Program Files (x86)\Florida Probe Corporation\FP32\fp32.exe), choose PatNum or ChartNum as the patient ID, and add a toolbar button. If FP32 was installed to a different folder on one PC, the button on that PC will not open it, so install it the same way in every room.

Speakers, printers and TVs

The VoiceWorks manual asks you not to change the sound settings its technician made, and says: "If you are attaching a new printer, television, monitor, or are making changes to your external speakers, please consult with your IT personnel." Add that to the office's change rules for the hygiene rooms.

Why is voice perio charting not hearing me?

The first-week failures the vendor manuals list mostly come from the computer, not the software: the microphone is not the Windows default input, the USB receiver or licence key sits in a dead port, or the room is louder than the setup allowed for. Check those three, in that order, before calling the vendor.

SymptomLikely causeFixWho fixes it
Open Dental shows "Unable to initialize audio input"No microphone recognised by the computerCheck Windows microphone settings; try another microphone or portIT
Furcation, gingival margin, mobility or MGJ jumps back to the previous site (Open Dental)No probing depth entered on that site yetEnter the probing depth first, as the Open Dental manual saysClinician
Voice works in one operatory, not anotherMicrophone not set as default input on that PC, a different port, or a different user profileSettings > System > Sound > Input on that PC; use the same port and model in every roomIT
FP32 opens to the "Mode Select" dialogFP32 Software Key missing or in a USB port that is not workingPlug the key in, or move it to another USB portIT
VoiceWorks headset light is blinking blueLost connection to its USB Key, or the key is in a dead portCheck the colour-matched key is plugged into the FP32 PC; press the power button for 2 secondsIT, then Florida Probe
Headset prompts and probe sounds both play in the headsetThe computer's speakers are not the default playback deviceMake the speakers the default device; rename the headset device "FP Wireless Headset", as the manual showsIT
Commands heard but not charted in a noisy roomConfidence setting too low for the noise, or the mic too far awayVoiceWorks: try 87% per the manual (never above 90% unless the trainer advises). Dentrix: mic no more than two feet awayClinician with the vendor trainer
Wireless lavalier will not connectThe PC has no USB-C port or Bluetooth is offUse a PC with both, or choose a USB headset from the tested listIT
Bola installer blockedAntivirus, firewall or Windows securityBola's guide names these as causes; IT allows the installerIT
Bola charts numbers nobody saidSpeak-back is playing through the room speakers and the microphone hears itUse headphones for speak-back, as Bola's help centre requiresIT

If you are not sure whether a problem belongs to the software vendor or to your IT provider, our guide to who fixes what: software vendor vs IT sets out the usual split.

Does AI voice charting change your security and backup duties?

Yes, a little. Ask for a business associate agreement from any voice vendor that handles patient information, keep installer admin rights with someone who controls them, read the vendor's own guidance on ambient recording, and remember that perio exams live in your practice database, so they must be in a backup you have tested. Voice charting adds one more vendor and one more installer.

Security and backup checks

  • A business associate agreement (BAA), the contract a vendor signs when it handles patient information for the practice, is in place with every voice or AI vendor; Bola says it offers BAAs. Confirm the details with your compliance adviser.
  • If you use an ambient tool that records the exam, read the vendor's own guidance. Dentrix says: "If you record during the exam (using Voice Notes Ambient), your practice is responsible for following your state's laws." How that applies to your office is a question for your compliance adviser
  • Admin rights for installers sit with IT, not on every staff login
  • The licence key and vendor account are stored in the practice's password manager
  • Perio exams are in the nightly backup, and a test restore has been done

The backup point matters more than it looks. Dentrix's quick start says a deleted exam cannot be recovered "except by restoring a database backup", and that once an edited exam is saved, the previous version cannot be retrieved. For the wider questions about AI tools and patient data, read AI tools and HIPAA risk in dental offices. For the restore test itself, use our dental backup and restore checklist.

Voice charting in a perio office: one headset per op and charts that travel

A periodontal office puts more strain on voice charting than a general office, for three reasons:

    • More full-mouth exams. New patients and re-evaluations often get full six-point charts, so a failed headset costs more chair time.
    • Several hygienists probing at once. Plan one headset per operatory, each paired to that room's PC, with a label or colour plan so pairs do not drift between rooms.

The full comparison of a perio office with a general office is in the same periodontal practice technology guide linked above.

What to ask your IT provider about voice perio charting

Take these questions to your IT provider before you sign the voice or probe order. They cover the parts the software vendor leaves to the office.

Before you buy

  • Do our operatory PCs have two free USB ports, and do any have USB-C and Bluetooth?
  • Does each operatory PC meet the vendor's minimums, and which still run Windows 10?
  • Is the server that would hold the FP32 database on a supported Windows Server version?

Install day

  • Who holds admin rights for the vendor's installer, and who will be on site or remote during the install?
  • Will you set the microphone as the default input on every PC and check it with the input volume bar?
  • Where will the licence key and vendor account be stored?

After go-live

  • Are perio exams in the backup you test, and when did you last restore one?
  • If voice stops working in one room, what do you check before we call the vendor?

How Legend Networking can help

Legend Networking looks after the computers, network, server, backups and accounts that voice and probe charting run on. The facts below are Legend's own:

    • Practices: Served over 3,500 practices since 2004
    • Experience: 22+ years in dental IT (since 2004)
    • Engineering team: In-house engineers; no outsourced first-level triage
    • Onsite: Onsite dispatch by appointment across served dental markets; remote-first nationwide
    • Monitoring and helpdesk: 24/7 monitoring, and a helpdesk staffed 24/7 at 1-800-794-1588
    • Practice software: Legend supports the IT environment for Dentrix, Eaglesoft, Open Dental and Archy (Archy IT support)

Legend worked on the technology for new periodontal practices such as Rolla Periodontics & Implant Center (office computers, imaging connectivity, networking and cybersecurity) and Anchor Periodontics (network infrastructure, workstations, clinical technology and imaging connectivity). This guide comes from Ian Lynch, who has 22 years in dental IT and oversees the NOC, onsite dispatch and client technology roadmaps. How we support perio offices day to day is on our periodontal practice IT support page.

Questions

Frequently asked questions

What do I need to start voice perio charting?

You need a practice management system and edition that includes voice perio or links to a voice tool, a microphone from the vendor's tested list for each operatory, the right ports on each PC, admin rights for the install, the licence key, and training for each clinician. Before go-live, confirm that perio exams are in a backup you have tested by restoring one.

Does Open Dental have voice perio charting, and does it work in Open Dental Cloud?

Yes, Open Dental has voice perio charting built into the Perio Chart: click the microphone icon to start. It uses English commands with Universal tooth numbering and works with any microphone or headset Windows recognises. The Open Dental manual says "Open Dental Cloud users are not able to utilize Voice Perio Charting", so cloud offices need to ask about other tools.

Which headset works best for voice perio charting?

The one your voice vendor has tested, with good built-in noise cancellation. Open Dental lists the Logitech H390 wired, Jabra Evolve 65 and Logitech H800 Bluetooth headsets. Bola lists the Poly Voyager 4310 UC and Jiamqishi EH02U wireless USB headsets for noisy or open layouts. For Dentrix Ascend Voice, Henry Schein One recommends a lapel-style microphone. Check that each operatory PC has the port the model needs.

Can I use a Bluetooth headset or wireless lavalier mic for voice charting?

Often, yes, if the computer supports it. Open Dental has tested a Bluetooth headset, the Logitech H800. Bola recommends the Hollyland Lark M2 lavalier for quieter rooms and says computers "must have USB-C ports and Bluetooth functionality" for it to work. Check Bluetooth and USB-C on every operatory PC before ordering, and pair each microphone to one room.

What are the computer requirements for Florida Probe?

Florida Probe lists Windows 10 or above (64-bit recommended), 8 GB of RAM, a 2.5 GHz dual-core processor, 5.5 GB on the C drive, at least two free USB ports and a 100 Mb/s network for each computer. The server needs Windows Server 2016 or above, .NET Framework 3.5, 8 GB of RAM and 10 GB of free space.

How many voice headsets or probes does a practice with several hygienists need?

If hygienists probe at the same time, Florida Probe recommends one VoiceWorks headset per operatory and one Florida Probe system per hygienist. The same logic suits other voice tools: one microphone per room where charting happens at once, each set up on that room's PC, so nobody carries a headset between rooms and resets the audio settings.

Why does voice charting work in one operatory but not another?

Usually because Windows settings differ between the two PCs. Windows keeps its default input device per computer, so the microphone may not be selected in the second room, or it is plugged into a different or unpowered USB port. Set the microphone as the default input under Settings, System, Sound, test the input bar, and use the same model everywhere.

Is voice perio charting accurate in a noisy hygiene room?

Noise reduces accuracy, so the setup matters. Dentrix advises keeping the microphone no more than two feet from your mouth and reducing nearby noise. Open Dental recommends a headset with good noise cancellation built in. The VoiceWorks manual suggests raising the confidence setting to 87% when background noise is heavy. Test each room with suction running before real patients.

Can a deleted or lost perio exam be recovered?

In Dentrix, the quick start guide says a deleted exam cannot be recovered except by restoring a database backup, and a saved edit replaces the earlier version. That makes the backup the only way back. Check that your practice database, including perio exams, is in the nightly backup, and restore a test exam to prove it works.

The bottom line

If voice perio or a Florida Probe system is on order, or one room still won't hear the headset, ask for a Free Dental IT Assessment. It gives you written findings and prioritized recommendations on your computers, software, network security, backups and performance. You can also call 1-800-794-1588.

Ian Lynch
About the author

Ian Lynch

Operations Lead, Legend Networking

22 years in dental IT. Oversees the NOC, onsite dispatch and client technology roadmaps for practices nationwide.

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